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In Store Changes:

We are thrilled to be open 8:30-5:30 Monday through Saturday. We are committed to providing the safest shopping experience for our customers and staff and have implemented procedures to keep everyone as safe as possible. We are requiring staff and customers to wear a mask while in our stores. Signage will be displayed to remind customers of the requirement, staff will be able provide masks to individuals that need one. We have also implemented social distancing procedures and plexiglass shields at registers, frequent cleaning of high touch areas, limited in-store capacity, curbside pick up and contact free deliveries. If you would like to place an order for pick up we encourage you to give us a call so we may have it ready to reduce your time spent in the store.

 

"No Contact" Delivery:

We are committed to providing the safest and most efficient delivery service for our customers. We are implementing procedures to reduce contact during our delivery process; however the cold unpredictable Michigan weather does not always allow us to leave arrangements outside for more than a few moments. We may have to call your recipient and wait until we ensure someone is there to accept the delivery.  If we feel that the flowers will be okay outside we will leave the order outside the door or somewhere safe. If no one is home to accept the arrangement we will leave a tag on the recipients door to let them know delivery was attempted and how they can reschedule. Either way the driver will phone the recipient to inform them of the situation (this is why it is important to provide a recipient phone number). 

 

Flower Availability:

Due to Covid-19 flower and vase availability is limited and changes frequently. We try our best to create an arrangement that resembles the picture as closely as possible. However, we use only the freshest flowers available so exact varieties/colors may vary. We always keep the same look/feel of the arrangement selected.

 

Event Rescheduling or Cancellation:

If you need to reschedule or cancel an event that you have ordered flowers for due to the coronavirus please give us a call as soon as possible.

 

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